September 11, 2007 - Owings Mills, MD: iMagicLab, the nation's fastest growing CRM, Internet sales and Inventory software system for automobile dealers, is pleased to release it's new inbound and outbound call monitoring product, PhoneLink, into wide release. iMagicLab's PhoneLink system allows car dealers to automatically measure and record all inbound and outbound phone calls without the need of any special hardware or expensive subscription services. For less than the cost of a traditional 800 number, iMagicLab's Customer Relationship Management (CRM) and Internet Lead Management (ILM) systems now will contain the call metrics and actual call recording inside of a normal customer record. iMagicLab's system is the only car dealer software that measures and tracks telephone traffic along with showroom, Internet, service and website visits in one seamless solution.
"Finally auto dealers will have a complete 360 degree view of their customer relationships without multiple logins or having to create hybrid reports from multiple vendors," said Richard Keith Latman, Chief Executive Officer of iMagicLab. "Our vision from the first day was to create a system that replaced the multiple vendors dealers are required to use to run their stores. PhoneLink removes the need to use products like Who's Calling, CallSource or Callbright and brings real time control directly into the dealership for the first time. Measure, monitor, make and record calls, both inbound and outbound, at the click of a mouse without leaving the CRM: Now that's the way it's supposed to be."
About iMagicLab iMagicLab is the fastest growing customer relationship management software company designed for the expansive automobile retailing marketplace. Approved by almost all major automobile manufacturers in the United States, the company creates customer relationship software, including internet lead management solutions and inventory management systems. iMagicLab leads their industry by providing DMS integration, multimedia email capabilities (video, DealerToons, eBrochures), clear and accurate reporting, AutoPencil desking, DeskLog, and the ability to link to mobile phones.
Visit the company's Web site at www.iMagicLab.com for further information on iMagicLab or contact Sales at 888.304.2525.